sharletsworld.com

posted by sharlet on Jan 12

So who knew that there is a surge protector for your whole house! Yea, Yea I know you are going to say this poor dumb bimbo just got taken for a ride. Thing is you have to hear me out. About three weeks ago it got very very cold in our sunny Arizona and about three in the morning the dogs decided they needed to go out ( they have no respect for an old ladies sleep). Now I am standing outside in the cold and it was COLD and I am looking around while they play blood hounds and smell every inch of ground and I see Smoke. Now I run over to see where the smoke is coming from and it is coming out of my heat pump (my new heat pump I might add), so now here is this crazy lady in her pajamas with two dogs looking at her like she had lost her mind having a heart attack. As I stand there staring at the smoke pouring out of my new heat pump, I realize it is not smoke but steam. Water is running out the bottom and steam is pouring out the top but the good news is the house is not on fire. So the next day which is New Years Eve by the way I call the company that installed the thing and tell the man who answers the phone about my experience and say to him that is not normal is it and he says I wouldn’t think so. So we set up an appointment on New Years Eve mind you. So now I am waiting for the guy to show up and some lady calls me and says you have a heat pump, I say yes I know I told the man I talked to that, she says it perfectly normal for heat pumps to do that in cold weather so then I say well why didn’t the man I talked to tell me that? She says and I quote” he is just the answering service” and I say and I quote ” well jeez lady you should get and answering service that know something about heating and cooling” then she says do you still want someone to come out and I say well not if it is normal and she says well most of the time it is!!! So I figure I better have it checked out but not at triple time or whatever they make on holidays. Anyway when the guy comes out to check it out he tells me there is no surge protector on the unit and if you live in Meadview you need surge protector on every thing. Ask me about my TV sometime!!! Then he says for x amount of dollars we can put one on but for a couple of hundred more we can put a box between your house and the electrical box out side. Warranty will pay up to $20,000. so I am surge protected! Just think it is only the second week of the new year and all this has happened, can’t wait till the end of the month.  I’ll keep you posted.